What We Collect and Why We Use It
We collect personal information at three points: when you register an account, when you make a transaction, and when you contact support. Registration data includes your name, mobile number, and email address. Transaction data covers the payment method you use — whether that is JazzCash, Easypaisa,
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or Raast — along with deposit amounts and withdrawal requests. We never store your mobile wallet PIN or bank credentials; those stay inside your own payment app. We also collect device information, including your browser type, operating system, and IP address, to verify your location and
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keep your session secure. This data is used solely to operate your account, process payments, and prevent unauthorised access. We do not sell your personal information to third parties. Where we work with service partners — such as payment processors or identity verification providers — those
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partners are contractually bound to handle your data only for the purpose we specify. Availability of our services depends on local law and eligible regions in Pakistan, and our data practices align with that scope. We retain account data for as long as your account is
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active and for a period thereafter as required by applicable regulations. You may request deletion of your data at any time through our support channel, subject to any legal hold obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.